At Holodazzle, we are committed to delivering your products with care and efficiency. We understand that getting your items quickly and safely is important to you, which is why we have streamlined our shipping process to serve you better.

Please allow 2-4 weeks for the delivery of your products. This time frame accounts for the careful handling, packaging, and transit time from our warehouse to your doorstep. While we strive to deliver your items as quickly as possible, this window ensures that we can maintain our quality service standards and address any unforeseen delays.

Our commitment to quality and customer satisfaction means taking the time necessary to ensure your products arrive in perfect condition. The 2-4 week period allows for:

• Careful Packaging: Proper packing to prevent damage during transit.
• Processing Time: Order verification, tailoring, quality check, and packaging.
• Transit Time: Shipping from our warehouse to your location.

We believe in transparency and communication. Once your order is shipped, you will receive a tracking number to monitor the delivery status. Should there be any changes or updates to your shipping timeline, we will notify you promptly.

We understand waiting can be hard, but we promise it will be worth it. Quality takes time, and we are dedicated to ensuring your satisfaction with every product you receive from us.


We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at